We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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friendly , helpful service,good communications...would highly recommend,many thanks
...michael moore
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Good service good price and good timely delivery
...Jonathan Finnerty - Green Unit Limited
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Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks
...Richard Bowman
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
...John Tutte
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Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF
...Alan Franklin - Banner Property Franklin Ltd
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The product was good but it took a very long time to arrive. I think it was the best part of two weeks. I would have thought that this would have arrived in no more than twothree days.
...A3 Home Electrics
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you.
...Julia Horne
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Good price and service. Delivered within the timescale promised.
...Peter Devine
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
.
Jim McCarron
Plant manager
...Jim McCarron - Nichol McKay Ltd
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£
£555.63 
