Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Many thanks for a swift delivery. Excellent service. ...Jerry Dunlop
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed. ...Mike Diamond
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Great service and great price many thanks ...Peter Stannard
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Parts arrived in good time. Excellent service. ...Liam Cross - Trinity College Dublin
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC ...Barry Carter
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...Nick Cox
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you! ...Lyn Hughes
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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THANK YOU , ORDER ARRIVED SAFE AND SOUND.
GREAT SERVICE ... mrs e bowers
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