Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you. ...Angus Carmichael
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Excellent service and fast delivery. A big thank you especially to Christine for her help ...Robert dowles
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons ...Scott Combustion Ltd
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd ...Philip Tancell - JP Heating Installations Ltd
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt. ...Monty vitow
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We’re very pleased with our purchases. The service we received from yourselves was excellent. ...Jane Middleton - Mrs
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks. ...susan henshall
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Excellent Service. Goods delivered on Time and was updated continuously. ...Geoffrey B Houghton
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you. ...Mrs E Thomas
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