I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Superb service as always.
...Steve Faley - Ondemand Plumbing
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Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
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If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.
...Ben
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Took a while to receive but i expected that. Goods arrived as described.
...Allan Docherty
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Excellent value - no hassle ordering.
...M R Rutter
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Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful.
...Kevin Evans
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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub
...Peter Jones
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good communications, very helpfull
would use again.
...duncan black
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£
£757.80 
