Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks. ...Andrew Moore
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks. ...m b eales
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Received very quickly. Thank you ...GRG Public Resources Limited
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George ...George Dickey
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment. ...Anne Pritchard
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order came within a few days ,no hassle,no problems.
Very satisfied with their service ...Mr A Sgattoni
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Excellent service and excellent price - well done! ...Terrence Wheatcroft
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service. ...Keith Mullen
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