The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
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Excellent service and Great pricing
...J M Copley
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Excellent service - thank you
...Dugald Macpherson
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Good service thanks - kept me advised well on status of order. Goods packaged well.
...P H Lisle
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again
...Alan Lancaster
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done
...Hazel WhitelockWainwright
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service.
...mike chmiel plumbing services
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Great service ordered before 1-00 and received as promised next day
...Thomas Lavin
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£
£25.03 
