Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You. ...Eric Agar
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...Harrogate Glass Company
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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Great Support.
Only wish I hadnt needed it. ...A Randall
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Parts arrived this morning. Thank you for the excellent service ...Tony Watts
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very good service. mailed on sunday to ask how long to get part.mail reply early monday morning.ordered 10.00am monday and delivered to door tuesday 2.00pm.it was only a knob for a gas fire but postage was cheaper than other sites.can only recomend site. ...mr frank beazer
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
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Can't complain superb ...Garry McKean - C8 Mechanical and Electrical
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Order was correct and delivered on time. A very easy and efficient experience. I will use this company again. ...Anthony Lelli - Swalcliffe park school
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