Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
...Tom Carradus
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again ! ...Roy Andrew Hassell
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly. ...James Hill
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Great service ,thank you. ...Vsevolod Loktyukhov
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Part came on time. Service brilliant at half the price of other competitors. A big thanks. ...robert carmichael
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Tremendous product and great service. ...Sean Ramsden
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service. ...Mr Graham Thompson
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you. ...A C Shortland Webb
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thanks for the easy transaction, pans fine ...Jeff Axford
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