Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...Mr Giles Batchelor
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I was very impressed with the service I received when buying my sink. The price was the best I had found anywhere and although I had to wait for it to come into stock the delivery was on time and the day I was told it would come.
Customer services was excellent with extremely polite update phone calles to my enquiries.
Thank you for a great service. I would recommend you to anyone. Also great website, really easy to use. ...Sarah Stanley
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Exellent service,will use again ...Angela Hill
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
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Good service. Faster to send the order with DHL to Iceland ...Agnar Árnason
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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Excellent customer service
Quality item
Quick delivery ...Scott Hughes
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Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service. ...John Trafford-Owen
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...Emma D
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