Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service. ...Raymond Port
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne ...Mrs Christine Milne
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Easy to use website, good value for money and a prompt delivery service. ...Aston University
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service. ...Mr Eric Cantrill
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints ...Geoff Cox
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks ...austin carter
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience! ...Margaret Pringle
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again. ...Alfonso Giaquinto
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct. ...Steven Dodd
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