Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard ...Jean-Marc Bechard
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Good service Thanks
Arrived as predicted and the job is done ...Colin Johnson
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Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time. ...Machiko Watanabe
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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All as planned, great service!! ...Martin Shepherd - Shepherd Contracting
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Excellent service - staff always helpful and product delivered on time - would definitely recommend. ...Kenneth Shewan
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication. ...John Pearce
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Handled by order very well, even though had to sourced elsewhere ...Anthony Reading
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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