Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Received as promised thank you ...Danny Lafferty
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Great company - fast and efficient would certainly use again. ...Trevor Rendall
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part ...Brian Sharkey
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Happy with the service. Received the order today in first class condition. ...Martin Crockford
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Received in good time. Thanks. ...R.NICHOLLS
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Arrived fine and worked perfectly. No problems. Thanks
...Stewart Cross
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liked the price, service and delivery. Expect to use you again. ...Max Clark
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