I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
|
Tremendous product and great service. ...Sean Ramsden
|
Unit has arrived.
But slow delivery. ...Richard Pearson - Above
|
Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well. ...Jonathan Fox
|
First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott ...W. K. Scott
|
The brushes arrived next morning. Exceptionally quick service. Well done. ...G A SMITH
|
A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
|
my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
|
Very efficient service. Would recommend you 100%. ...Peter Smith
|
excellent service, valves delivered next day as promised---will use again ...peter west
|