Part was in stock easy to purchase online and arrived very quickly, excellent service. ...Russell Kenneth long - Gasplumb Ltd
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine. ...Joan Walker
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again. ...Cameron Campbell
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Great service - very happy. ...Gerard Crawford
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ...Brighter Homes Decor
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back ...NAHEEM QUASIM
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Order received as stated and no problem with the good service ,
many thanks George Watsn ...Watson Alarms
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knowledgable and helpfull staff and delivered as per instruction v.good! ...kevin moody radwaygrange.com
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