good product very good service would buy from you again
...Mr J Neave
|
Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service
...Brighter Homes Decor
|
I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White
...Daniel Thomas White
|
Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
Thanks again.
...Rachel
|
Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
----------------------------------------
Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
|
Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
|
Kept informed of when deliveries would take place and of any delays. Very good service and would use again.
...Maureen Rooney
|
Really quick service, and very quick to respond to my query
...Mrs Samantha Boyd
|
Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!
...Stewart - Stewart
|
Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub
...Alan Spencer
|
£
£950.00 
