Excellent service . Product arrived on the stated day. ...PETER THOMSON - PETER THOMSON
|
Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing. ...Lynn Gale
|
Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso ...Graham Redpath - FAO S Gillard Plumber co G Redpath
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Slower delivery than competitOrd but more attractive price ...Paul McFadyen
|
Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ...R Walden
|
Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks. ...Carl Whorton
|
Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
|
excellent service agents also very helpful thanks. ...MR LAMI EL-NAKIB
|
had to wait a while for my order ...mrs
|