There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
...elaine.willett
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Good service. Product seems fine. Website ok,
...Frances Sharma
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
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Very helpful quick service will use again and recommend to friends. Thankyou
...Julie Page
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Delivered on time
...Karen White
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much.
...Mrs S.W.Allan
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Very satisfactory. Will use you again.
...Grahame Platt
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Excellent customer service
...samantha hastings
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.
...Derek Brett
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£
£33.89 
