As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again. ...Romney Hythe
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts ...Kevin Enfield
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Great service, kept fully informed. ...Anthony Willis
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Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services. ...Steve Harris
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First Class Service!!!!!!!!!!
Thank you. ...Kevin Meayers
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you. ...Mrs E Thomas
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub. ...Frank Chadwick
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I found this to be a very fast and efficient service and will definitely use you again int he future. ...Mrs Syliva Simmonds
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