While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Received thank you albeit longer than expected.
...Keith Foster
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very good service will use again , highly recommended
...platters harunu tercan
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Order has been received and all is ok. Thankyou so much.
MurielTobin
...David Tobin
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Very helpful and efficient service
...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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goods received on time. Very pleased with service
...A C FOSTER BUILDING SERVICES
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Excellent fast service
...PETER Thom
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.
...Andrew Williams
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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Would be happy to use again and recommend to colleagues.
...Alec Pearson
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£
£313.03 
