Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ...Paul Hickling
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
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Product arrived on day stated in order update e-mail. Thanks. ...Graham Russell
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Thank you verry much, dellivery was on time. ...Jay
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Excellent service. Good communication. Many thanks. ...Lesley Evans
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Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated ...Douglas Robbie - Dunlaw House Hotel
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you ...Judith Nicholson
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub. ...Robert Mclaughlin - LGC
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