Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent.
...Paul Rainey
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good service kept well informed thanks will use again
...Mark Gough
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
...Nigel Morley
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
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Order received on time. Great customer service. Thanks again!
...Stephen Hanmer
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks.
...GaryJones
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Very prompt service excellent communications, very pleased.
...Robin Jukes-Hughes - Mr
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Fantastic customer service, highly recommended
...Tim Loud
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
...Peter Clark
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£
£739.30 
