Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Excellent and speedy service.
Thank you. ...A Farrell
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Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ...Kevin Evans
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Prompt delivery ...Barbara Haydon
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Excellent service, very prompt delivery. ...David Groucott
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It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks. ...Rob Ellis
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub ...Because I like It Ltd
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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Very happy with the service
Goods arrived as promised ...Anthony Roberts - MINACK MECH MAINT
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield. ...Iain Rose
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