Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
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Order came on time, just what I wanted, and got me out of a mess. So thanks. ...Philip Dady
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Friendly and helpful staff. Parcel arrived on time as promised IPP ...Philip Hembrow
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Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
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Just what I was looking for and a quick delivery. ...Norman Scott
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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very quick service will use this company again and recomend to my friends thankyou ...mrs m henzell
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thank you very quick and proffesional perfect service and contact ...k
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ...Peter Barrow
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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