Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Great item at a great price, Delivery time could be improved. ...Roger Bushnell
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Order arrived intact and on time. Thank you. ...Kenneth Roberts
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Received thank you albeit longer than expected. ...Keith Foster
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service. ...peter dutton
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft ...james wolstencroft - j wolstensroft
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Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend! ...Asta Jv
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Great prices and excellent delivery service, will use My Tub again ...Sandra Coxell
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Excellent and helpful service. ...Christopher Chorley
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ...Jody Roberts
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