The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned.
...Eudes Diemoz
|
Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale
...Mr J P Lightfoot
|
Out of stock on one item but called to keep me updated about the delay
...Alan Stenhouse
|
Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
------------- ------------------------- ------------------------- -------------------------
Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
|
The part arrived promptly and was a good price.
...Nigel Daish - SE
|
A very helpful, professional service. I would like to thank the gentleman who helped me with placing my order. We are waiting for the delivery now and are confident that all will be well.
Gill Valentine
Little Oaks Residential Care Home.
Essex
...Gill Valentine
|
very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.
...Paul Rogers - Mr
|
Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
...Susan Lockwood
|
Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item.
...Robert MacGregor
|
Great service, next day delivery as promised. Many thanks.
...Steven Nathaniel - Barlows UK Ltd
|
£
£56.02 
