Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay. ...Ray Le Goubin
|
Easy to find and order parts arrived on time but info on status of order could be improved.
------------- ------------------- --------------
Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub ...David Galbraith
|
Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again. ...MRS SANDRA WEBB
|
Excellent Service. Thank you ...Kevin Lester
|
Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive. ...Hoylake Parade Community Centre
|
Excellent product and service. Very good price and fast delivery. ...Andrew Weedon
|
very efficient, thanks. ...K. Goodier
|
Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub ...John Murray
|
Order recieved, good professional customer service, with thanks ...SAMA Organisation Ltd
|
everything was smooth ... arrived perfect - many thanks ...mandie simon
|