The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this.
...MRS CATHERINE CASTREE
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
|
good prices, excellent service, friendly and helpful staff. Would not hesitate to recommend
...Ms Montague
|
Thanks for a hassle free order and delivery.
...Mr Alan Roper
|
Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK.
...Roy Nichols
|
I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
|
Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
|
Can't complain superb
...Garry McKean - C8 Mechanical and Electrical
|
fast good service.thanks.
...jeremy riley
|
Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again
...South East Maintenance Solutions
|
£
£126.34 
