I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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Very quick delivery and well packaged. Thank you ...Murray Sinclair
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I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer! ...Shyam Valand
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Product was exactly as described and dispatched speedily ...Tessa Yates
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...Stanley William Tyacke
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...Mrs Jane Greenhalgh
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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Goods arrived in good time and well packaged. Thank you. ...John Griggs - JPJN Partners Ltd
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged ...RA Pettifor
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Excellent service and communication
Good price
Well done ...Edward French
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