Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated. ...Vigo Software Ltd
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Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time. ...Joe Leone
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath. ...Man Pan Wong
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Order Received with Thanks
...RSD Supplies
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
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Very good service, fast delivery ...Robert Law
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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