I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
|
Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
|
Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
|
The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson. ...John A Paterson
|
good product long a long wait for delivery ...david pitchford
|
Nothing bad -helpful response, competetive price and timely safe delivery ...Paul Dyer
|
Thank you so much for my order, which I was really happy with and the delivery service was 100%. ...Joan Stockton
|
My order arrived on time as stated and the Customer Service recieved from this Company is second to none.
I received emails keeping me informed of the progress of my order from the date of the order to the actual delivery.
The website is clear and concise and their range of products are vast.
I have been using the services of MyTub Ltd for a number of years now and would not hesitate to recommend them.
Andy Yates ...Andy Yates - Andy Yates Ltd
|
Usual accurate updates and speedy delivery. Cant realy ask for more. ...Colin Turnage
|
I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious ...Mrs P Keys
|