Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Very efficient and helpful thank you
...Peter Brayton
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
...MARK GILBERT
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Hi My Tub,Easy ordering info,Quick delivery, i will certainly use again.
...Nicholas Sayer - 07711168072
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Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
...E Chasee
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.
...Bryan Roberts
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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
...steve fearn
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Hi there,
from the first minute I contacted you regarding my item to receiving, it was a really excellent experience. Your email updates for my order on a daily basis was truly Professional, I just wish all companies conducted their business in this way. It has been my pleasure to have dealt with you
and will deal again in the future,
Regards
William
...William Mc Areavey
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Thanks for your excellent service. Will use you again when necessary
...Norman Kaye
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much.
...Mr D Maycock
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£
£427.98 
