Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future.
...Nick Cox
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Great service and wonderful communications. Fast and free delivery.
...David Jackson-Hulme
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap.
...Graham Jones
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
...Susannah Leyden
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012
...Robert Palmer
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good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
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Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub
...David
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight.
...Softus Plumbing
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub.
...Ian Bennett
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you
...Peter Scott
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£
£427.98 
