I got the package, all right
...Lajos Sándor - Heating Company Kft
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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Thanks
Please note only three knobs fitted out of six sent
Any help
...George Egesi
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG
...Graham Griffiths
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I was impressed with the service offerred.
...Mallinath Chakraborty
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor.
...Michael Adams
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Great service. The part did the job and peace has once again resumed in the Henshall household!
thanks
...Ron Henshall
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous
...Jody Roberts
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Great service, very quick delivery... Good products
...michael duller VINCI FACILITIES
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All round 5 Star service, would recomend to anyone.
...Anthony de Vine
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£
£427.98 
