Was sent an email saying it would be 14 days delivery, it arrived the next day so that was good, but clearly don't really know what's going on. Delivery costs quite pricey for something that costs less than a £1 to post.
...Shaun Marrison
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
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Hi,
The items look great but as yet not installed. Cant fault My tub for communication and service. Would use again if needed.
...Mrs Daphne Payne
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation.
...Barry Hamilton
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Very happy with the service thank you.
...Fred Stokes
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Wrong item delivered. My Tub were on the case straight away and now have the correct item.
...George Cowie
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item delivered promptly, really pleased with purchase and service
...J SAMPSON
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no problems at all, excellent communication will gladly use your company again.
...bas services
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you.
...Roberta Pyart
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£
£427.98 
