good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
...r.e.underwood
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Many thanks, smooth transaction from start to finish. ...Ty Cato
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
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Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias ...Jennifer Mathias
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A very effiicent service. Congratulations. ...Peter Wild
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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The usual prompt response, keen price, and excellent delivery service with very helpful driver. ...Ms S E Ellis
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you. ...Julia Horne
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Great service,very good comms & good price.
Will use again with confidence. ...Mike Lowe Heating Services
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks. ...Mr Paul Bruce
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