When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...Martyn Probert
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Very good service the
order was just right ...steve vardon
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Thank you for your diligence - Stuart Haynes ...stuart Haynes - private
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again. ...Brian Collins
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A very fast and efficient service.would have no hesitation to use again. ...michael crow
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future. ...Vivek Joshi - Suprimo Products
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Price was great but had to wait a very long time for delivery. ...Daloon Foods UK Ltd
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended. ...C J HARKER
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