Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
------------- ------------------------- ------------- ----------------
Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
------------- ------------------------- ------------- ---------------
Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
|
Simple ordering system and prompt confirmation, updates and delivery.
...Louise
|
Good customer service. Good communication, would definitely use again. Thanks
...Angela Brehaut
|
Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!
...Martin Pymm
|
Thanks for supplying when you said you would, and to Steve for help on the phone afterwards.
...Mr J C Ward
|
Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.
...Gary Mallinson
|
I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub.
...Daljit Singh
|
Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help
...Michael Chessman
|
Item arrived quickly and works
many thanks
...Castle Bakery
|
Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
------------- ------------------------- ------------------------- ------------- -------------
Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
|
£
£853.12 
