Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
|
Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance ...Nigel J Masters
|
Good service arrived earlyer than I expected ...Julie Kemp
|
Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou. ...John Muskett
|
very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...Gillian Need
|
Excellent communication so i could keep my customer upto date ...dan morgan
|
Many thanks for the excellent customer service ...Aviation Training International Ltd
|
Service was good and I was kept informed of delivery updates. ...Mr. David Duke -
|
Thanks very much parts arived just when we needed them.
...art cooling services
|
Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
|