The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service! ...Agricel Lda.
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
...p.smith
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price. ...Stephen Hinton-Smith
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
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No problems item as advertised with good delivery times thank you ...John G Staveley
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Excellent service throughout, no hesitation to recommend to others ...Stephen Lumb
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delivery prompt.A.OK. ...Garry Redshaw
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item arrived as specified, good service, would recommend ...Mrs Eileen Hague
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