Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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Good service good price and good timely delivery
...Jonathan Finnerty - Green Unit Limited
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All ok. Delivery very slow though.
...Gary Quest
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout.
...Nicholas Lane
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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A delay with supply - but kept fully informed of issue - good price for item - will use again
...Donald Fisher
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Very helpful service with useful updates. Able to source difficult to find products.
...Carbennan Cars
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I received what I ordered. It was what I was looking for. Thanks
...richard easson - Findhorn Village Centre
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Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct.
...Mr B R Goodliffe
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
...Tim Haines
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£
£189.59 
