Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...a f plumbing and heating
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Very helpful staff, order arrived on the confirmation date ...Gardner BTC LTD
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excellent service would highly recommend using this company ...Jennette Bradbury
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
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Very pleased with the product, price, and delivery service. Delivery was prompt, and when I had just missed the delivery man, I phoned up and he returned within the hour, extremely impressed! ...Carol Hanney
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Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams ...Ross Williams
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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