Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you. ...Alan Chamberlain
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
...AD Russell
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Got the part I wanted straight away very happy will use them again thanks. ...Stewart
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FIVE STAR CUSTOMER SERVICE PROVIDED ...phil pritchard
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Bath was as expected, delivered on time and at great price. Would recommend to anyone. ...Michael Shaw
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you. ...Elemental Heating
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Good service with genuine part delivered on time and within a couple of days. ...Stephen Caddy
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson ...Andrew Jamieson
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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