Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery". ...Peter Sivyer
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Very!!!! pleased with the service given. Questions about the products suitability were speedy researched and answered giving total confidence in the purchase.
Courier information was accurate which is very helpful.
WELL DONE!!!! ...Martin Hall Mainteneance
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them. ...Christopher Sarjant
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks. ...Jay Jeffery
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You supplied where others failed. Thank you. ...Michael Hall
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Item received exactly on time, many thanks for great service ...Ann Douglas
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Order came quickly, and the price was well below the manufacturers own website. Will use you again. ...Andrew Phillips
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