Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted. ...Sheila Miller
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Was having real difficulty finding a Grohe showerhead but Mytub came through and located a merchant that had one in stock. Well pleased with my purchase and 1010 for Mytub. ...John Straker
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Pleased with prices but delivery should be free for all items if you're ordering over 25, not just random parts. Also, delivery estimate should be available before you buy, ...Chris
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I received the item rather late, but it arrived in good condition intact. ...ZUBER MATIN
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good comunication and reqular updates. reasonably quick delivery. ...Arthur McKay limited
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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Excellent service, well done. Part arrived as promised in 2 days. ...Geoff Tyler
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy ...GUy Barker
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