I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Arrived on time and as ordered
Good Value ...David Sewell
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Very happy with service and product. ...Enigma Interactive Ltd
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know. ...John Everett
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done. ...david j copeland
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Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
...Colin Campbell
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Very quick delivery, good price. Happy! ...angus fairbairn
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easy and cheapest way to by boiler parts will use again ...Alexander E Lawson
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone! ...Anthony
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Excellant service, would definitely use my tub again ...Karen Tarrant
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