Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service! ...Brian Radbone
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub ...Because I like It Ltd
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The order was fulfilled and delivered quickly. We are kept updated throughout the process. Very happy. ...Enigma Interactive Ltd
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Great service, best price and all delivered really quickly. What more could you possibly ask for ...Michael Laird
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it. ...Don Thomson
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Excellent service from start to finish. When I phoned with an initial query it was dealt with very promptly and I was kept informed of the delivery date throughout the whole process. Delivery arrived exactly when I was told it would. Thank you very much. ...Frances Hall
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I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A*** ...Nick Tiddy
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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