Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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a good all-round service, thank you for the swift response.
...Alan Ledger Coops EMBS
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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MyTub provided an efficient, very helpful and friendly service, highly recommended.
...kenneth cairns
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns
...Mary Cairns
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Very efficient service
...Barry Hills
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct.
...Lisa Ryan
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.
...Graeme Sayer
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Excellent delivery and progress reports thank you.
...ERVIN AMASTEEL
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Good service. Completely satisfied.
...Peter Ellis
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£
£15.04 
