Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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Order received. A quick and efficient service - good value for money. ...John Mead
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Delivery was very slow I order the shower screen on the 290611 and it was ready for me to pick up on 040811.The screen is just what i wanted and I am very pleased with it worth the wait. ...Paul Wiggins
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM ...David McLeod
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks. ...Mike Parkin
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The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it. ...Paul
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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order arrived on time and as described. thanks. ...mr Paul East
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EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A ...EDWIN ELLIOTT
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