Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again. ...Mrs S Yarr
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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You have cancelled my order without explaining why ...Colin Harrison
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Radiants arrived promptly and in good order. Now successfully in use. Very pleased. ...Graham Currie
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Very efficent ...marti cannon
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Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
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All good - no problems. Correct part, good price and delivery, whats not to like ...Arthur Dalton
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Very good service. I shall use mytub again. ...Michael Williams
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Right product at a good price and very quick delivery ...John Newborn
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...ALAN LERRY
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