A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done . ...Mr G. Hales-Phillips
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Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again. ...Paul Gardner
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
: ...Mr Anthony Ashe
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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excellent service - couldnt fault it
...cosmo leisure
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden ...P J Barden
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks. ...Mr RW Bain
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